FAQ's

Frequently Asked Questions

Question:  Do you ship outside of the US?

We have and will ship outside of the US, but shipping can get costly - so please reach out to us for pricing information.

Question: What are pre-orders:

Pre-orders are a method to give manufactures an idea of demand so the right amount of supply is made for all of us!  In the past (especially during COVID), there was a short supply and a large demand.  Due to preorders, the manufacturers are now making more so there is more for our customers.

As of 3/1/2022:  Holiday Pizzazz is no longer taking preorders.  We will sell product once it is at our facility.  Due to ongoing shipping, manufacturing and supply chain issues, we have made the decision to no longer accept preorders.

Question:  Do you have limits on how many items you can purchase?

We have not set any limits on purchasing as we have not seen people taking advantage of large orders.  In the future, if we see where people are ordering large quantities and it decreases the chances of our other customers receiving items, we will put limits in place.

Question:  I have had items cancelled on me before, do you foresee future cancellations on products?

During COVID, we saw a large amount of cancellations due to supply and demand.  We have discussed this issue with certain vendors and have been assured that based on forecasting demand through pre-orders we are in a much better place.  While there is no guarantee on a pre-order, we assure you we will do everything we can to ensure you get your product.